Conduent Enhances Life@Work Mobile App to Provide Digital, Anytime, Anywhere Access to Health and Wealth Benefits
Conduent’s Life@Work engagement platform seamlessly integrates all the tools, resources, and support in one simple user interface. The platform enables an organization’s employees to navigate the complex landscape of health, wealth, and retirement choices through a personalized and intelligent digital experience, which means simpler and faster access to information at the point of need.
The newly refreshed Life@Work mobile app models all the functionality of the website and offers additional features:
- Dynamic, eligibility-driven, digital wallet cards to access health and wealth benefits
- Ability to view benefit information "at-a-glance” and access additional details, such as benefit elections and fund investments
- Capability to capture and store medical, dental, and vision benefit ID cards locally and securely on any mobile device
“Consumers expect easy access to their most vital information at all times from all the devices they interact with daily. The refreshed and more robust Life@Work mobile app reflects the continued digital transformation occurring in the benefits space,” said
Leveraging a combination of digital-first process excellence, human-centered design principles, and intelligent automation, Life@Work creates a seamless digital experience to meet the individual needs of each user every day, including critical moments. Life@Work members can access and utilize their benefits plans, tools, and resources regardless of device — desktop, laptop, tablet, smartphone or traditional phone — keeping pace with the proliferation of unique devices and personal connection preferences.
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Source: Conduent Business Services, LLC