Conduent Publishes 2021 Corporate Social Responsibility Report and Broadens ESG Initiatives
Highlights Company’s Commitment to ESG and Progress on CSR initiatives
Alignment with United Nations Sustainability Development Goals and
“Conduent’s CSR accomplishments are a testament to not only our strong and inclusive culture, but also who we are and how we operate around the globe to better serve our stakeholders,” said
Conduent’s 2021 CSR report highlights our commitments and progress, including:
- Environmental – Protecting our planet
- Reduced Scope 2 carbon emissions by 32% since 2019
- Recycled 16 million pounds of paper in 2021
- Recycled 36,700 electronic items in 2021
- Reduced real estate square footage by 55% since 2017
- Social – Supporting our people and communities
- Allocated 25% of sourceable spending to diverse suppliers in the
U.S. - Volunteered 2,372 hours in support of local communities
- Recognized by Forbes as a Best Employer for Diversity
- Recognized by Human Rights Campaign Foundation’s Corporate Equality Index as Best Place to Work for LGBTQ+ Equality in the
U.S. andMexico
- Allocated 25% of sourceable spending to diverse suppliers in the
- Social – Making a difference for millions through mission-critical solutions
- Distributed
$125 billion in payments to support government programs - Touched 75% of insured lives in the
U.S. with Conduent Services - Processed approximately 3.3 billion tolling transactions
- Managed 1.3 billion customer service interactions
- Distributed
- Governance and Ethics – Responsibly governing our business
- 87.5% of Conduent’s Board of Directors are independent
- 37.5% of Conduent’s Board of Directors identify as female or ethnically diverse
- 99% of Conduent’s associates completed ethics training
- Achieved ISO27001 corporate information security compliance
In 2021, the company expanded its ESG disclosures to include enhanced reporting aligned with the
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Source: Conduent Business Services, LLC